Lieber & Associates: Consultants Enhancing Contact Center Management, Metrics & Technology
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Lieber & Associates
3740 N. Lake Shore Dr.,
Suite 15B-2
Chicago, IL 60613-4202

Tel: 773-325-9400

Fax: 773-325-0621

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Press Coverage

CHICAGO SUN-TIMES                                                                                       Lewis Lazare - Ad Notes/Towards the 22nd Century Award to Lieber
(July 11, 2005)

DM News Outlook 2005                                                                           Teleservices - Despite DNC, Teleservices Industry is Poised for Growth (February 7, 2005)

Physician Referral and Telephone Triage Times                                                   Tightening Your RFPs and Contracts for Technology Vendors (January 2005)

Target Marketing                                                                                              Heard and Overheard (August 2004)

The Wichita Eagle                                                                                              MCI Shuts Call Center (June 26, 2004)

Servicing Management Magazine                                                                            Maintain Efficiencies At The Phones (June 2004)

Physician Referral and Telephone Triage Times                                                    Demystifying Call Center Technology (April 2004)

Direct                                                                                                                   The First 50 (April 1, 2004)

Chicago Tribune                                                                                                 Telemarketers Switching to Reconnect with Profits (March 29, 2004)

Target Marketing                                                                                               Four Call Reports You May Be Missing (December 1, 2003)

Chicago Sunday Sun-Times                                                                               Telemarketers, page 3 (November 28, 2003)

WFLD-TV Chicago                                                                                                    Fox News Chicago (September 24, 2003)

STC Lines                                                                                                            Pioneer Call Center Consultant Mitchell Lieber named 2003 Chicago Direct Marketer of the Year (June, 2003)

WGN-TV Chicago                                                                                                    9 O'Clock News (May 13, 2003)

DM NEWS                                                                                                        DraftWorldwide Bags Top Tempos at CADM (April 15, 2003)                            Scroll down to highlighted section                                          

CHICAGO SUN-TIMES                                                                                       Lewis Lazare - Ad Notes/Direct Marketer of the Year (April 8, 2003)

DIRECT                                                                                                                    CADM Names Lieber DMer of Year (April 3, 2003)

DIRECT                                                                                                                    Live From Chicago: Jones Becomes Second Woman to                                      Receive Downs Award (April 23, 2002)

DM NEWS                                                                                                        Image Makeover Urged for Teleservices (October 4, 2001)

CATALOG AGE                                                                                                           Eye on B-to-B: Dialing for Dollars (August 1, 2001)

DM NEWS                                                                                                         CADM Approves New Code of Conduct For Members (July 3, 2001)

CHICAGO SUN-TIMES                                                                                       Lewis Lazare - Code of Conduct (June 28, 2001)

DIRECT NEWSLINE                                                                                                  Chicago DM Posts a New Code of Conduct (June 28, 2001)

ADVERTISING  AGE                                                                                                  -Photo Review (February 19, 2001)

ADVERTISING AGE                                                                                               Ad Age Special Report: Direct & Database Marketing                                    Telemarketing Steps Out From the Shadows of Direct                                           Selling (October 16, 2000)

CHICAGO TRIBUNE                                                                                        George Lazarus On Marketing Etc. (August 22, 2000)

DIRECT NEWSLINE                                                                                           Short Cut - CADM elected Mitch Lieber president (August 5, 2000)

ADVERTISING AGE                                                                                                In the News Mitchell Lieber                                                                               Focusing on Convergence (July 31, 2000)

CATALOG SUCCESS                                                                                                Outbound Strategies (January 1, 2000)

WBBM-TV Chicago                                                                                                10 O'Clock News (November, 1999)

PLANTS, SITES & PARKS                                                                                      Site Location (April/May, 1999)

WGN-AM Chicago                                                                                                     Extension 720 with Milton Rosenberg (June, 1998)

DM NEWS' TELESERVICES NEWS                                                            Conference Call                                                                                          Evolving Relationship Between Clients and Providers (June 8, 1998)

CARD MARKETING                                                                                                   Telemarketing                                                                                                     Calling Joe College: Wanna Credit Card? (March, 1998)

BLOOMBERG NEWS SERVICE                                                                                   AFL-CIO Sues to Block Illinois Low Letting Employers Eavesdrop(December 15, 1995)

ASIAN SOURCES TIMEPIECES                                                                                   Catalogs, Interactive TV Reaches More Consumers (July, 1994)

MARKETING NEWS                                                                                               Privacy Bill Alarms Researchers (January 3, 1994)

TARGET MARKETING                                                                                            Six Strategies for Adding Telemarketing to Your                                                Media Mix (February 3, 1993)                                        

CRAINS CHICAGO BUSINESS                                                                                    Taking Answering Service One Step Further (January 27, 1992)

MARKETING NEWS                                                                                                   Researchers See Lucrative Possibilities in Telemarketing (September 2, 1991)

CHICAGO TRIBUNE                                                                                                   Voice of the People                                                                                         Voice Mail Needs Human Attention (July 27, 1991)

COMMUNICATIONS BRIEFINGS                                                                      Making 800 Numbers Pull (June, 1991)

TARGET MARKETING                                                                                               9 Ideas for Increasing 800 Number Responses (April, 1991)

       
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