Lieber & Associates: Consultants Enhancing Contact Center Management, Metrics & Technology
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Lieber & Associates

3740 N. Lake Shore Dr.,
Suite 15B-2
Chicago, IL 60613-4202

Tel: 773-325-9400

Fax: 773-325-0621

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Clients


Clients’ operations range from call centers with three reps to those with hundreds, from direct marketing agencies managing outside call centers to outsourcers, from in-house customer service to inside sales departments.

What do all clients have in common? They want to improve the bottom line by enhancing productivity, service or sales. Examples of clients with whom Lieber & Associates has worked in partnership include:


• Accenture

• ADP (Dealer Services Div.)

• American Bar Endowment

• American Teleservices Association

• Andrew Wetzler & Associates

• AW Direct

• Bancshareholders of America, Inc.

• Barkley & Evergreen

• Best Computer Supply

• Buckley-Dement, Inc.

• CBS Sportsline/Sportsline USA

• CCH

• The Charlton Group

• Chicago Association of Realtors

• Columbia Graphics Corporation

• DePaul University's Direct and
Interactive Marketing Institute

• Durable Packaging Corp.

• Eastern Collection Corporation

• FCB Direct

• Field Museum of Natural History

• FTD (Florists’ Transworld Delivery)

• GMAC Residential Finance
Corporation

• HFS/Central Credit

• Home Team Mortgage

• Humana Workers
Compensation Services

• Interactive Call Brand (ICB.com)

• Landec Ag

• LLKFB Advertising

• Lowe Direct

• Manor Healthcare Corporation
(now HCR Manor Care)

• The McGraw-Hill Companies

• North Light Theater

• Osco Drugs, Inc./
American Drugs Stores

• Playmobil USA

• Premier Direct

• Qwest Communications

• R.L. Polk City Directory
(now Equifax City Directory)

• Resurrection Health Care
(hospital group)

• Roman, Inc.

• Rothkopf Enterprises, Inc.

• Russell-Field Paper Co.
(now part of Technicote, Inc.)

• The Rylander Company

• Singer Asset Finance

• Stone Container Corp.

• Studentreasures Publishing Co.

• SunTrust/Crestar Bank

• Supercircuits

• Target & Response, Inc.

• Three Source Fulfillment

• TTC Marketing Solutions

• Voicescape, Inc.

• Waters Corporation

• Wilmer, Cutler, Pickering, Hale &
Dorr

• The Winning Combination

 
     
       
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