Services

Lieber & Associates offers teleservices consulting,
management training/speaking services and telephone staff (TSR/CSR) training services.

Consulting Services
Receive an assessment and recommendations for improving your operation or program with L&A's respected contact and call center consulting services. We also provide counsel for implementation.

Management Seminars & Keynotes
Train managers, executives, supervisors, account reps and marketers on contact and call center topics with management seminars and keynote addresses from Lieber & Associates.

Telephone Reps (TSR/CSR) Training
Train new telephone representatives, advance skills of your current staff and train-the-trainer. A broad spectrum of inbound and outbound trainings are available.

Combination
Clients may combine consulting services with management seminars/speeches or telephone rep(TSR/CSR) training. This typically reduces travel expenses.