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Types of
Assessment &
Consulting Projects
001. Call Center
Start-up Plan
002. 360 Degrees
Audit/Assessment
003. Technology
Audit/Assessment
004. Metrics
for
Management
Audit/Assessment
005. 360 Degrees
Service Level
Audit/Assessment
006. Software
Audit/Assessment and
Selection
007. ACD, Dialer
or
Hardware
Audit/Assessment
and Selection
008. Custom
Consulting
009. Ad Hoc
Consulting
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C L I
E N T C
O M M E N T S . . .
Discussed numerous topics relating
to our service for both strategic & tactical perspectives.
Mitch shared a lot of industry/experience insights on both
fronts. It was very productive.
Focused quickly on service value &
issues.
Made complex information understandable.
Delivered services beyond what was required.
The consulting engagement accomplished
organization — prioritization — focus!
Focused us on the correct ACD system
and allowed us to ask the correct questions to get the information
we needed.
Exceeded my expectations.
Responsive. Knowledge of both marketing
requirements and current technology.
Practical advice. Livable guidelines.
Organizational plans that are very ’down to earth’.
Assisted in developing a plan for handling
rapid increase in business.
Provided the requested information
& detail in an extremely comprehensive & understandable
way.
Contact us about Consulting Services. |
