| 2007-08 is the era of the web,
e-mail, customer relationship management (CRM), voice recognition,
customer service, globalization and contact/call centers.
Consulting firm Lieber & Associates, contact/call center consultants, focuses
exclusively on enhancing and integrating call centers in these
areas in order to generate more sales and more satisfied customers.
After all, in the call center, thats what
its all about. Isnt it? |